Re- Thinking Conflict

Conflict -- what does that word signify for you? Do you dread it and shutdown or do you embrace it?


I've observed across 17 industries that unmet expectations create conflict as does different business realities.


How many of us really express our expectations? More often than not we expect people to read our minds. Big mistake. So next time you have conflict, ask yourself, "Did I explicitly express my expectations? Did they?"


With those 2 questions, you can perhaps look at the conflict as simply mis-communications and clear the air.